Frequently Asked Questions
Q1
What is the material of the shelf / rack?
The shelf / rack is made of high-quality steel Q235B.
Q2
I want to order the shelf and rack according to my size and load capacity, is it possible?
Yes, customization is fully supported! We design and manufacture according to your specific size and load capacity requirements.
Q3
We have no idea how to design our supermarket (or warehouse). Can you design for us?
Yes, we have a professional design team to help layout your supermarket or warehouse. It is helpful if you can share details about the types of goods you want to display or store.
Q4
Can you tell me the price about RD-xx?
The pricing is calculated based on your required load capacity, the number of layers, and the exact dimensions.
Q5
How can I save cost and space for my supermarket or warehouse?
Utilizing a combination of "starter" and "add-on" units will help save both cost and space. An add-on unit uses only one upright frame and connects directly to the starter unit. Each row requires 1 starter unit and can connect to multiple add-on units depending on your requirements.
Q6
When will the goods be delivered?
Delivery typically takes place within 15 working days after the contract is signed and the deposit is received. The exact delivery timeline depends on your order quantity.